Frequently Asked Questions

• Are these the only designs you offer?

  No, this is only a sample of what we can do.  We have a large portfolio of designs to at the bakery as well of many display cakes. And, if you don’t see something that suits you, we are happy to work with you to design something unique!

• What is a cut-out cake?

  Cut-out cakes are two dimensional and cut from sheet cakes.  They can be  in almost any shape or design.  Some servings will be lost with this version on cake.  It is impossible to say exactly how many but we will give you our best “guesstimate” on servings when you order.  We try to keep as much cake as possible and still keep the integrity of the design.   These cakes do incur an extra charge verses flat rectangle sheet cakes.  They take more time to cut into the desired shape and base icing and decorating takes more time. But, they are definitely worth it are a focal point to any party!

• Can anything be made into a 3-D cake?

  Well, almost anything.  Give us your ideas and let’s brainstorm. It is best to come to the bakery during business hours to discuss your cake with a decorator. Because of their labor intensive nature, we may be able to give you a price while you are here or we may need more time to design, price and think through the design and then give you a call later. And, also remember, because of the time involved in these designs, they are the most expensive of decorated cakes.  Unlike the cake decorating on television, these are not made in 60 minutes. But, they are definitely worth it are a focal point to any party!

• How far in advance do I need to order my 3-D cake?

  We always ask for 3 – 7 days for special orders, with 3-d cakes being the 7 days in advance category. Some sugar elements with 3-d cakes need to be done days before pick-up. We will book out on some weekends, holidays and especially at graduation time in May. So, order early at those times.

• Is it hard to transport a 3-D cake?

  Not if you follow our guidelines. Come to the bakery in an appropriate vehicle…an SUV, van  or other vehicle with lots of room and a flat space for the cake. We will place it in your vehicle with a small “grippy” mat under the box. This will keep the cake from sliding when you stop or turn. We never want anyone to hold the cake and it can not be placed on a seat. Some cakes can not be boxed. It is much safer for the cake that way. You can drive the normal speed limit and normal bumps in the road are fine…just no sudden stops…and breathe, it will be just fine.

• Do you have cakes that I can pick-up today or do I have to place an order?

  We keep basic decorated 8-inch round 1/4 sheet cakes in white and chocolate our showcase. As well as 8-inch round dessert cakes. But, if you want something specific, you need to place an order.

• How far in advance do I need to order my decorated cake?

  We always ask for 3 – 7 days for special orders. We will book out on some weekends, holidays and especially at graduation time in May. So, order early at those times. However, at times we can get things for you the next business day if you call first thing in the morning. Just give us a call to check on availability.

• I see a cake I like, but I want to change the design just a little. Can I do that?

  Sure you can! We do that all the time. You can even combine elements on different cakes. Just be as specific as possible. We can take any design that we have already done and customize it for your event. We love to do new designs and add cakes to our portfolio. That makes decorating so much fun!

• I need a cake but don’t care how it is decorated. Can you just design something for me?

  Sure we can! We do that all the time on 8-inch rounds and sheet cakes. Just give us some basic information…who it is for, the occasion, or colors that would be appropriate.  We call that “decorators choice”. The decorator designated for your order will come up with a design the she or he thinks appropriate. But remember, cake decorating is an art form and is as subjective as any other form of art.  If you have something specific in mind, let us know. We want you to love the final product.

• What if I have allergies?

  Many of the products baked at Cheri’s Bakery contain wheat flour, milk, eggs, peanuts, tree nuts, and soy ingredients. All of our products are mixed on shared equipment and packaged in such a way that they may come in contact with any of these known food allergens. If you have an allergy to any of these ingredients, we recommend you not consume any of our products. If you have any questions or concerns regarding allergens, please call the bakery.